Swift Whistler Lodge

FAQS

Frequently Asked Questions

Have any questions about owning a Holiday Home at Holiday Resort Unity? We hope to have covered the most frequently asked questions here, but if we have missed something, pick up the phone and give us a call!

What are the annual sites fees?

The pitch fees are £3,830 for the season, payable yearly in November.  In addition, water, sewerage and rubbish disposable are chargeable annually at approximately £600, with metered gas an electricity being billed quarterly, so this amount does depend on holiday home usage.

Can I choose my plot?

Some of our pre-loved holiday homes may already be located on a plot, but in most cases there will be a choice of plots available to you.

Do I need to insure my holiday home?

All holiday homes must be insured.  You can do this through us, at a cost of around £300 per year, depending on the value of your caravan, or you are welcome to find your own insurance as long as it covers everything we require and we receive a copy of the certificate.

Is finance available?

Yes, we offer a low rate finance option, through a trusted partner with flexible terms.  You will need to submit a finance application which we will go through with you.  We do require a 20% deposit of the total value to start a finance agreement.

What financial benefits will I get as a member?

There are extensive benefits to owning a holiday home at Holiday Resort Unity that will save you money.  These include FREE entry to Brean Splash Waterpark, 50% off of admission to Brean Play, Gym Membership and fees at Brean Golf Club.  You can buy an annual pass to Brean Theme Park for just £99 per person (normally around £25 per person, per day!).  You can also use an Owner's Card which you pre-load, offering you discounts off of food and drink across our venues.  Our Owners' Lounge is open every day and serves complimentary hot drinks.

How long can I keep my holiday home for?

We offer a 15 year life on your holiday home.  Therefore, if you buy a brand new holiday home, you can keep it on site for 15 years, if you buy a holiday home that is 5 years old, you will have 10 years remaining.

Can Friends & Family Visit?

As an owner you will be given 12 Owners' Passes, so you can allocate these to whoever you wish.  In addition, you receive six car passes.  If you have any visitors to whom you have not allocated a pass, they can buy passes from our Reception and are still welcome to visit you. Please speak to one of our friendly advisors for more details on this.

Can I bring my dog/dogs?

Yes, of course, they're part of the family! We are a pet friendly park, and our pitches have secure, enclosed gardens.  There is a dog walk on site, as well as extensive walks right on the doorstep!  We also have a dog friendly cafe at Brean Leisure Park which has a menu exclusively for dogs!

Can I rent out my holiday home?

Yes!  You may wish to keep your holiday home for exclusive use, but renting it out is a great way to cover the costs of the annual site fees.  You can manage and advertise this yourself, or use Newman's letting services, who are based on-site and take care of everything for you (commission payable). You can either purchase additional passes for guests, or they can purchase these themselves from Reception. If this is something you would like to know more about, please feel free to contact us with any questions.

How much return am I likely to get from rental?

As an example, based on using Newman's, who do manage the whole letting process for you, including the cleaning of the holiday home between guests, letting a mid-range 2/3 bed holiday home for the six weeks of the school holidays could potentially return around £2,500.  This would potentially be more should you choose to manage the lettings yourself and not have the commission charges.  However, there are so many different grades and models of caravan, the best thing to do is have a chat with us when you are looking at the potential holiday homes so we can give a more accurate guide.  Obviously, the more you spend on the holiday home, the higher the letting revenue potential.

Is there a limit to how long I can stay?

No.  We are open from mid-February to mid-November and your holiday home is for recreational use only, but you are welcome to stay as little or as much as you like during the season. We are a non-residential park and we do ask for proof of an alternative address.

Can I personalise my pitch?

Yes.  Unlike many holiday parks, you can have your own enclosed garden area should you wish and you are welcome to create something Monty Don would be proud of, or make it a great space for the children!  Subject to park planning application, you can also add decking, patio areas and garden storage.  We ask that you keep your outdoor area tidy and up together.  We are able to do grass cutting for you at a charge of £12 per cut if you are unable to do this yourself, or are not at the holiday home yourselves regularly.  Green bags are available from by the Reception Area for garden waste.  Once you have filled a bag, leave it outside your holiday home and this will be collected for you.

What facilities are there on site for my children?

There is a large outdoor play park with a range of play equipment to cater from tots to teens, including a pump track.  Sunshine Farm is open daily where you can meet our miniature pony, goats, chickens and pigs!  There is a daily entertainment programme for children throughout the schools holidays with everything from Lego building to gaming challenges, nature walks, fun science and much more!  Early evening entertainment takes place each evening for children, with our resident mascots offering games, dancing and fun.  Brean Splash has a dedicated toddler pool, 25m pool and indoor and outdoor fun pools, and Brean Play caters for children from 0 to 12 years of age.

We want a peaceful time away.... With all the activities for children, is the park suitable for adults?

Yes!  We have many owners where the children have flown the nest or do not have children.  There are many quiet areas on site, including our fishing lake and wildflower walk.  The hustle and bustle is there if you want it, but also easy to escape from.  Whether you enjoy reading on your decking, pottering in your garden, wildlife spotting or walking, Holiday Resort Unity has lots to offer for an adult only break.  Staff across all departments have also received their Dementia friends training so we are proud to say we are a Dementia Aware Holiday Park.

Myself or one of my party have a disability - is the park accessible?

Yes.  Holiday Resort Unity has won awards for its commitment to accessibility, and the park is located on the flat with disabled access to all our venues, all also having disabled toilets.  Brean Play and Brean Splash are fully accessible and offer disabled friendly changing, accessible swimming slots, sensory play and much more. We also have wheelchair friendly holiday homes which can be fitted with a ramp for easy access. If you have any specific needs, then please do pick up the phone and have a chat with us.  

How secure is the park?

Every holiday home is alarmed, and this is managed and supported through you by the site.  There is a charge of £220 a year which includes servicing and testing.  We have a team of security staff on site 24 hours a day, and there is barrier access to the park which has number plate recognition, so only registered vehicles can gain access.

Do I have to open and close up myself?

For an small annual charge of £107.00 we offer a winter drain down, re-connection and gas test to save you the bother and to ensure everything is disconnected and reconnected safely. Most holiday home insurance policies will require this to be done by trained park professionals.

Who do I go to if I have a problem?

The Owners Team are here seven days a week between 9-5:00 to help you with any enquiries or issues you may have.  Outside of these times, should there be an emergency, Holiday Resort Unit is a 24 hour operation, so there will always be someone on hand to help.

What if I want to sell?

We hope you stay with us for many happy years, but from time to time your life changes and you might come to the difficult decision to sell your holiday home. If you decide you want to sell, please come and speak to us first, and we will offer you the best price we can.  You can sell your holiday home privately, but as on most parks, there is a commission payable to us of 15% for all private sales.